Frequently Asked Questions
Frequently Asked Questions
How Do I Order Or Re-Order?
Practitioners may Download the Order Form on any page and fill it out and fax it to the number on the form, email it to hello@kevinrootmedical.com, or call 1.877.767.3338 to re-order. If you do not already have an account set up with us, you should call 1.877.767.3338 to set up your account and first order. If you have specific questions on using the order form please call us and we can help you out.
How Do I Fit Orthotic Corectly?
You can refer to our Sizing Chart. You can also take a picture of the patient’s feet standing on the orthotics and our experienced technical team can give you advice on fit or other recommendations. Email any questions to hello@kevinrootmedical.com. We pride ourselves on giving great technical support and are happy to answer any questions.
Should I Disinfect Them Between Patients?
If you are using your orthotics as a fitting tool, please disinfect with any topical disinfectant you are currently using between patients. Once your patient has purchased their orthotic, they can be cleansed with soap and water. Please advise the patient that hot water should never be used because it may melt and deform the orthotic.
How Long Will Littlesteps® Orthotics Last?
Depending on usage and body size, a pair of our orthoses should last approximately 1-2 years. You should check your orthotics every few months for signs of wear and tear that might change the way your orthotics are supporting your feet.
How Do I Learn More?
You may contact our Education Department. They may set up a private webinar or let you know more about our upcoming courses or webinars. Email: hello@kevinrootmedical.com, phone 877-767-3338.
What Instructions Do I Give To My Patient?
You may print littleSTEPS® instructions for your patients HERE.
May Orthotics Be Returned?
Unused product, in its original packaging, may be returned for credit within the first 30 days of delivery. Shipping will also be credited to your account for any returns due to our error, otherwise shipping is your responsibility. Customized product may not be returned.
What Is Littlesteps® Orthotics Made Of?
The orthoses are manufactured from an injection molded thermoplastic compound that has the unique combination of strength and soft edge feel, providing optimal patient comfort. The strength of the material used is a feature that has been specifically matched to the amount of support each foot type requires.
How Do I Order Or Re-Order?
Practitioners may Download the Order Form on any page and fill it out and fax it to the number on the form, email it to hello@kevinorthpedic.com, or call 1.877.767.3338 to re-order. If you do not already have an account set up with us, you should call 1.877.767.3338 to set up your account and first order. If you have specific questions on using the order form please call us and we can help you out.
How Do I Fit Orthotic Corectly?
You can refer to our Sizing Chart. You can also take a picture of the patient’s feet standing on the orthotics and our experienced technical team can give you advice on fit or other recommendations. Email any questions to hello@kevinorthopedic.com. We pride ourselves on giving great technical support and are happy to answer any questions.
Should I Disinfect Them Between Patients?
If you are using your orthotics as a fitting tool, please disinfect with any topical disinfectant you are currently using between patients. Once your patient has purchased their orthotic, they can be cleansed with soap and water. Please advise the patient that hot water should never be used because it may melt and deform the orthotic.
How Long Will Littlesteps® Orthotics Last?
Depending on usage and body size, a pair of our orthoses should last approximately 1-2 years. You should check your orthotics every few months for signs of wear and tear that might change the way your orthotics are supporting your feet.
What Is Littlesteps® Orthotics Made Of?
The orthoses are manufactured from an injection molded thermoplastic compound that has the unique combination of strength and soft edge feel, providing optimal patient comfort. The strength of the material used is a feature that has been specifically matched to the amount of support each foot type requires.
How Do I Learn More?
You may contact our Education Department. They may set up a private webinar or let you know more about our upcoming courses or webinars. Email: hello@kevinorthopedic.com, phone 877-767-3338.
What Instructions Do I Give To My Patient?
You may print littleSTEPS® instructions for your patients HERE.
May Orthotics Be Returned?
Unused product, in its original packaging, may be returned for credit within the first 30 days of delivery. Shipping will also be credited to your account for any returns due to our error, otherwise shipping is your responsibility. Customized product may not be returned.
Foot orthotics for toddlers to teens!
An affordable alternative to expensive custom foot orthoses while delivering a prescription based correction.
- They have a 30mm ultra deep heel cup to maximize rearfoot control and realign the Achilles Tendon
- Excellent arch support with a deep flare to assure both comfort and correction
- Provide an affordable alternative to custom orthoses, enabling early intervention and treatment of many common musculoskeletal conditions
An affordable alternative to expensive custom foot orthoses while delivering a prescription based correction.
- They have a 30mm ultra deep heel cup to maximize rearfoot control and realign the Achilles Tendon
- Excellent arch support with a deep flare to assure both comfort and correction
- Provide an affordable alternative to custom orthoses, enabling early intervention and treatment of many common musculoskeletal conditions